Customer Service
Order Guide & Customer Service
1
Share Your Requirements
Send us a message on Facebook or email with the following details:
- Type of event or purpose (corporate, wedding, hotel, etc.)
- Estimated quantity (minimum order of 50 sets/pieces; 100 for Heritage Home Decor)
- Preferred budget range
- Delivery date and location
2
Receive a Curated Proposal & Catalog
Our team will recommend suitable gift set options based on your requirements, including:
- Product inclusions
- Pricing
- Customization options
3
Customize Your Gift Sets
We offer personalization to make your gifts truly meaningful by curating your:
- Custom labels and branding
- Choice of scents and product variants
- Packaging styles aligned with your event or brand identity
4
Order Confirmation
Once the details are finalized, we will provide a quotation and order summary. A full payment is required to confirm orders and production.
5
Production & Delivery
- Each gift and package is carefully crafted and prepared with attention to detail.
- For customized orders or bespoke variants, we provide a digital sample via photo or video for your approval before proceeding with full production.
- Enjoy complimentary shipping on bulk orders within Metro Manila. For deliveries outside the metro, standard courier rates apply.
- Global Concierge & International Shipping: We now offer worldwide export to bring our creations to your doorstep, wherever you are.
Start your order
Send us your requirements on Facebook or by email.
Madame PH Catalog 2026
Lead times, payment and shipping details are in our Terms and Conditions.
